Exceptional Moments
In support of our mission to live God’s love, we will:
- Be friendly by engaging every person with eye contact, a smile and a warm greeting.
- Demonstrate pride in our appearance and in the appearance of our team, facilities and grounds.
- Demonstrate respect when communicating with and around others.
- Provide clear, appropriate and timely information with every encounter.
- Demonstrate compassion through attentive listening and genuine concern.
- Always seek ways to say “YES.”
- Resolve all issues with empathy and urgency.
- Work as a team to provide successful outcomes.
Please let us know how we’re doing by providing your feedback here. Thank you for the honor of caring for you!