Adventist Health launches Virtual Assistant and Symptom Checker

Adventist Health today announced its launch of the COVID-19 Virtual Assistant and Symptom Checker on the Adventist Health website, an easy and accessible way to check symptoms and obtain information about COVID-19 via online chat.

Adventist Health worked with GYANT, a digital health company that specializes in AI virtual assistants for health systems, to develop the COVID-19 Virtual Assistant and Symptom Checker.

“During this unprecedented time of uncertainty and constant change, Adventist Health understands the essential need and our responsibility to provide up-to-date information and support to the communities we serve,” said Ramesh Nathan, medical director of infection prevention and antimicrobial stewardship with Adventist Health. “We know patients find these resources to be helpful, and this online tool can provide an even quicker response to those seeking information.”

“We developed our COVID-19 Screener and Emergency Response Assistant to help hospitals and health systems manage the influx of patient inquiries during time of uncertainty,” said Stefan Behrens, CEO, GYANT. “We’re thrilled to help Adventist Health keep their patients better informed and help prevent further spread of the virus. Adventist Health patients can now receive the most up-to-date information they need virtually, without needing to leave their homes.”

The COVID-19 Virtual Assistant and Symptom Checker, developed using guidelines and protocols from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), provides reliable, timely information to patients and community members. This free, easy-to-use tool is accessible 24/7, offers a symptom checker as well as provides options for a virtual visit and information on sheltering-in-place.

For additional information and resources about coronavirus, please visit our coronavirus preparedness page.