How to Report Complaints or Safety Concerns

Report a Patient Safety Event to Adventist Health Clear Lake

How to file a complaint or to report safety or quality of care concerns to Adventist Health Clear Lake:

• Telephone: Patient Advocate (707) 995-5813
• You may also submit your complaint in writing to:

Adventist Health Clear Lake
c/o Patient Advocate
15630 18th Avenue
Clear Lake, CA 95422

Report a Patient Safety Event to the Joint Commission

How do you file a concern?

• Online: Submit a new patient safety event or concern
• E-mail: patientsafetyreport@jointcommission.org
• Fax: (630) 792-5636
• Mail: Office of Quality and Patient Safety

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181