Resolving Concerns
Adventist Health Glendale is committed to providing you with excellent service and patient care. However, if you have concerns about the quality of care you or a loved one have received at Adventist Health Glendale, please follow the process below to address your concerns:
You may file a grievance to report a complaint with Adventist Health Glendale
by calling or writing:
Adventist Health Glendale Customer Service
1509 Wilson Terrace
Glendale, CA 91206
(818) 409-8196
You may also file a grievance with Adventist Health by contacting:
Adventist Health Compliance Program: (888) 366-3833
If your concerns cannot be resolved through the organization, you may contact The Joint Commission directly at (800) 994-6610 or file a concern via:
Online:
www.jointcommission.org and follow the link for “Report a Patient Safety Event".
Fax:
(630) 792-5636
Mail: Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181