Exceptional Moments

In support of our mission to live God’s love, we will:

1. Be friendly by engaging every person with eye contact, a smile and a warm greeting.
2. Demonstrate pride in our appearance and in the appearance of our team, facilities and grounds.
3. Demonstrate respect when communicating with and around others.
4. Provide clear, appropriate and timely information with every encounter.
5. Demonstrate compassion through attentive listening and genuine concern.
6. Always seek ways to say “YES.”
7. Resolve all issues with empathy and urgency.
8. Work as a team to provide successful outcomes.

Please let us know how we’re doing by providing your feedback here. Thank you for the honor of caring for you!