Patient-Centered Care

At Adventist Health and Rideout we have committed ourselves to giving our patients quality, efficient care with compassion and respect. And that means affording you some basic rights that you can expect as a patient. You have the right to appropriate medical care, regardless of sex, race, religion, color or national origin. You have the right to be treated with respect.

• You have the right to personal and informational privacy within the law.
• You have the right to a safe environment.
• You have the right to know the identity of individuals providing your care.
• You have the right to visitors, provided they observe Adventist Health and Rideout policy.
• You have the right to participate in decisions concerning your care.
• You have the right to refuse treatment.
• You have the right to an explanation of a need for transfer. You have the right to an explanation of your bill.

To make you well and keep you well, we need your help.

Your responsibilities as a patient

For your safety and well-being, we expect you to provide accurate, complete information in all matters relating to your health. It is important that you report all changes in your condition. It is important that you follow the recommended treatment plan. If you are considering not following the plan, please notify us immediately. We ask that you adhere to medical center rules and regulations affecting your care and that of other patients. Please be considerate of the rights of other patients and make sure that your visitors respect these rights as well as respect the property of others and that of Adventist Health and Rideout. Assure that your financial obligations are promptly met.